Privacy Policy

Last updated: 28 September 2026

David’s Auto Repairs respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, store and disclose personal information when you visit or use our website or contact us about our automotive repair and servicing services.

David’s Auto Repairs is a family-run automotive repair business located at Unit 3/Lot 6 Rennie Street, Wetherill Park, NSW 2164.

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you use our website, submit an enquiry, request a booking, or contact our business.

This information may include:

• Your name
• Email address
• Phone number
• Vehicle registration number
• Information about your vehicle
• Details included in your enquiry or service request
• Any other information you choose to provide to us

Our website includes enquiry and booking forms that may request information such as your name, email address, phone number and vehicle registration details.

We may also collect limited technical information when you visit our website, such as your IP address, browser type, device information, pages visited and general website usage information.

2. How We Use Your Information

We may use the personal information we collect to:

• Respond to your enquiries and requests.
• Contact you regarding vehicle servicing, repairs or bookings.
• Arrange and manage appointments.
• Provide quotes or information about our services.
• Identify your vehicle and understand your service requirements.
• Communicate with you about your vehicle or requested services.
• Improve our website, customer service and business operations.
• Maintain business and service records.
• Comply with applicable legal and regulatory requirements.

We will only use your personal information for purposes that are reasonably necessary for operating our business and providing our services.

3. How We Collect Information

We may collect information through:

• Website enquiry and booking forms.
• Telephone calls.
• Email correspondence.
• Direct communication with our staff.
• Information you provide when visiting our workshop.
• Our website and associated technologies.

Our website provides customers with options to contact David’s Auto Repairs and submit service-related enquiries.

4. Cookies and Website Technologies

Our website may use cookies and similar technologies to improve website functionality, understand how visitors use the website and improve the user experience.

Cookies may collect information such as browser type, pages visited and general website activity.

You can adjust your browser settings to refuse or delete cookies. However, disabling certain cookies may affect some website functionality.

5. Third-Party Services

We may use third-party services to support the operation of our website and business. These services may include website hosting, analytics, mapping, payment services, communication tools, form-processing services and other technology providers.

Where third-party services process personal information on our behalf, we take reasonable steps to ensure that the information is handled appropriately.

Our website also includes third-party services such as Google Maps and Google review content.

6. Disclosure of Personal Information

We do not sell or rent your personal information.

We may disclose personal information where reasonably necessary to:

• Service providers who assist us in operating our website or business.
• Technology and website service providers.
• Professional advisers where necessary.
• Government authorities or regulators where required by law.
• Other parties where you have provided consent or where disclosure is otherwise permitted or required by law.

We only disclose information where there is a legitimate business, legal or service-related reason to do so.

7. Security of Your Information

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.

You should therefore understand that information submitted online is provided at your own risk.

8. Retention of Personal Information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining business records and meeting legal or regulatory obligations.

When personal information is no longer required, we may securely delete or destroy it, subject to any applicable legal requirements.

9. Accessing and Correcting Your Information

You may request access to personal information that we hold about you and ask us to correct information that is inaccurate, incomplete or out of date.

To make a request, please contact us using the details provided below.

We may need to verify your identity before providing access to personal information or making changes to your information.

10. Direct Marketing

If we use your personal information to send you promotional or marketing communications, you may request that we stop sending those communications.

You can contact us at any time to opt out of marketing communications.

11. Links to Other Websites

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, content or security of third-party websites. We recommend reviewing the privacy policy of any external website before providing personal information.

12. Children’s Privacy

Our website and services are intended for a general audience. We do not knowingly collect personal information from children for purposes unrelated to providing our services.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can assess and address the situation.

13. Privacy Complaints

If you have a concern or complaint about how we have handled your personal information, please contact us first so that we can investigate and attempt to resolve the matter.

We will review your complaint and respond within a reasonable period.

If you are not satisfied with our response, you may have the right to contact the Office of the Australian Information Commissioner (OAIC).

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, technology or applicable privacy requirements.

Any updated version will be published on this page with a revised “Last updated” date.

15. Contact Us

If you have any questions about this Privacy Policy or would like to make a privacy-related request, please contact David’s Auto Repairs:

David’s Auto Repairs
Unit 3/Lot 6 Rennie Street
Wetherill Park NSW 2164
Australia

Phone: 02 9756 1717
Mobile: 0449 163 227
Email: Davidsautorep@yahoo.com

Licence Number: 56038